Last Updated: August 2026
1. Introduction
Welcome to Plycaso. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Service”). By accessing or using the Service, you signify your acceptance of this Privacy Policy.
2. Information We Collect
We may collect various types of information in connection with your use of the Service, including:
- Personal Information: Your name, phone number, and password provided during registration.
- User Content: Photographs, images of rooms, and design preferences you upload for AI processing.
- Usage Data: Information on how you interact with our Service, including generated designs, feature usage, and session durations.
- Device Information: Hardware model, operating system version, unique device identifiers, and mobile network information.
- Transaction Data: Details about payments and subscriptions (processed securely by third-party payment gateways; we do not store full credit card details).
3. How We Use Your Information
We use the collected information for various professional and operational purposes, including to:
- Provide, maintain, and improve the Service and our AI generation capabilities.
- Contact you via your registered phone number or email for important updates, service-related communications, security alerts, and customer support.
- Process your uploaded images to generate interior and exterior architectural designs.
- Monitor and analyze usage and trends to enhance user experience.
- Process transactions and send related administrative information.
4. AI Processing, Training & Data Retention
To deliver our Service, your uploaded images are transmitted securely to our servers and our authorized third-party AI computing partners. We may use your uploaded images and the resulting generated designs to train, fine-tune, and continuously improve our proprietary AI models, ensuring better and more realistic results for all users.
However, we strictly maintain your privacy and will never share, sell, or distribute your personal data or images to unauthorized third parties. Your generated designs are saved to your account history for your convenience and can be permanently deleted by you at any time.
5. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- Third-Party Service Providers: We may share your data with contractors and service providers who perform services for us (e.g., cloud hosting, payment processing, AI processing).
- By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Your Privacy Rights
Depending on your jurisdiction, you may have specific rights regarding your personal data, including the right to access, rectify, or erase the personal data we hold about you. You may exercise these rights by managing your account settings or contacting our support team.
8. Children’s Privacy
Our Service is not intended for use by children under the age of 13 (or higher age threshold depending on your local laws). We do not knowingly solicit information from or market to children. If we learn that we have collected personal information from a child, we will delete that information as quickly as possible.
9. Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact our Support Team at plycaso2026@gmail.com.